Company knowledge
Use approved service descriptions, instructions and other selected sources. Agree on who keeps them up to date.
ExploreAn assistant can answer using selected materials, clarify a customer request and use permitted tools. We design the workflow around your company’s information, systems and responsibilities.
Illustrative workflow. No live action is performed.
Use approved service descriptions, instructions and other selected sources. Agree on who keeps them up to date.
ExploreRetrieve an available status, create a request or prepare a task through a checked integration.
ExploreDefine when a colleague should take over and which information needs to accompany the conversation.
ExploreChoose one process and describe what the assistant should collect, explain and do. List exceptions and actions that require a person’s approval.
The model, agent application and knowledge sources are separate parts of the solution. We agree on the provider, hosting approach, permissions and expected operating costs for the project.
A message saying an action is complete should match the system’s result. We test missing data, repeats, unavailable services and requests outside the assistant’s permissions.
Development and implementation, infrastructure and external services, and ongoing support are separate parts of the budget. The estimate depends on the scenario, integrations and the state of your materials.
For a remote project, we agree on communication, working hours, languages, data requirements and the way your team will accept the result. Integrations are checked for the specific accounts and services involved.
Tell us about your workflow and the tools you already use. We will discuss a practical first stage.